These Terms and Conditions are the agreement between the Company (El Paso Car Transport) and the Client and a part of any order submitted to the Company. They can be changed at any moment by El Paso Car Transport without any notice. Every order is a subject to acceptance by the Company and can be refused or canceled without providing an explanation in any form.
El Paso Car Transport is a bonded and licensed broker and transporter.
The Client authorizes the Company to organize the shipment for the Client between the point of origin and the point of destination that is specified in the Carrier Order Form.
All the auto shipping services are door-to-door unless otherwise is stated in the Carrier Order Form in case if the point of destination is hard to access due to factors such as narrow streets, low-hanging trees, weight restrictions or other regulations. The Company will make special arrangements and ship the vehicle to the nearest safe location such as a parking lot, gas station, etc.
It is the Client’s responsibility to prepare the vehicle for transportation. All the loose parts and accessories must be removed so they would not cause damage to the car or other vehicles on the trailer.
The vehicle will be inspected by both the Client and the Company’s carrier at the pick-up and delivery. If there is any damage, it must be noted in the Bill of Lading. Or even if there are no notations of damage in the Bill of Lading and it is signed, the carrier is not responsible for the vehicle anymore. If any damage occurred to the vehicle in the process of car shipping, it will be covered by the carrier’s insurance ($250,00 in cargo and $1,000,000 in liability insurance).
All claims must be signed for at the time of delivery and submitted in writing.
No items should be placed inside the vehicle as they will not be covered by the insurance and can cause overweight.
All the dates are estimated. Pick-up and delivery are not guaranteed on any specific dates. The company is not responsible for any rental fees.
El Paso Car Transport is not responsible for severe weather conditions.
The minimum deposit is $100 to place an order, depending on the type and the condition of the vehicle. The deposit is refundable is the order is canceled.
El Paso Car Transport has No Cancellation Fee Policy when the order is canceled sooner than 24 hours before the estimated pickup date.